Privacy Policy
We believe privacy is a fundamental right. This policy explains clearly and transparently how Poller handles your data - no legalese.
Information We Collect
Information You Provide
When you create an account, we collect your name and email address. When you create or respond to polls, we collect the content you submit. If you contact us for support, we collect the content of your messages.
Information Collected Automatically
We automatically collect certain technical information when you use Poller, including your IP address, browser type and version, operating system, referring URLs, pages viewed, and the date and time of your visit. We use cookies and similar tracking technologies to maintain your session and remember your preferences.
Authentication Data
When you sign in using OAuth providers (such as Google), we receive a limited set of profile information from that provider - typically your name, email address, and profile photo - in accordance with their privacy policies and your permissions.
How We Use Your Information
To Provide the Service
We use your information to operate and deliver the core features of Poller - creating polls, recording votes, displaying results, and managing your account and dashboard.
To Improve the Service
We analyze usage patterns and aggregate data to understand how people use Poller, identify issues, and improve features. This analysis is done using anonymized or aggregated data where possible.
To Communicate With You
We may send you transactional emails (such as account verification or security notices) and, where you have opted in, product updates and announcements. You can opt out of non-essential communications at any time.
To Ensure Security
We use your information to detect, investigate, and prevent fraudulent activity, abuse, or violations of our Terms of Service.
Data Retention
Account Data
We retain your account data for as long as your account is active. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required by law to retain it longer.
Poll Data
Polls and votes you have created are retained until you delete them or close your account. Anonymous vote data may be retained in aggregated form for analytics purposes even after deletion.
Your Rights & Choices
Access & Portability
You have the right to access the personal information we hold about you and to receive it in a portable format. You can export your data at any time from your account dashboard.
Correction
You may update or correct your account information directly in your profile settings at any time.
Deletion
You may request deletion of your personal data by deleting your account or contacting us at privacy@poller.app. We will process your request within 30 days.
Opt-Out
You may opt out of marketing communications by clicking 'Unsubscribe' in any email. You may also disable cookies through your browser settings, though this may impact some functionality.
GDPR & CCPA Rights
If you are a resident of the European Economic Area or California, you may have additional rights including the right to object to processing, the right to restrict processing, and the right to lodge a complaint with a supervisory authority.
Security
Our Measures
We implement industry-standard security measures including encryption in transit (TLS/HTTPS), encryption at rest, access controls, and regular security audits. We use reputable cloud infrastructure providers with SOC 2 and ISO 27001 certifications.
Data Breach Notification
In the event of a data breach that affects your personal information, we will notify you in accordance with applicable law, typically within 72 hours of becoming aware of the breach.
Children's Privacy
Age Restriction
Poller is not directed at children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without appropriate consent, we will delete it promptly.
Changes to This Policy
Notification of Updates
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email and/or by posting a prominent notice on our platform at least 30 days before the changes take effect. Your continued use of the service after the effective date constitutes acceptance of the updated policy.
Contact Us
Privacy Inquiries
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our Privacy Team at privacy@poller.app. For EU/UK data subjects, our Data Protection Officer can be reached at dpo@poller.app.
Questions?
We are committed to being transparent about how we handle your data. If anything in this policy is unclear, reach out - we will respond promptly.
privacy@poller.app